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Top FAQs

Q: Do you ship internationally?
A: We ship to many countries around the world. At this time, however, if your country is not located in the address selector, we regret we are not able to dispatch our products to you.

Q: Where is my order?
A: Our packages are shipped via trackable mail. For your parcel tracking number, please see our dispatch email which will have been automatically sent to you on shipment.

Q: I don't have any emails from you. Where are they?
A: Please check your spam folder. Please also check that you have given us your correct email. If you still have problems, send an email to care@reface-x.com or use the message box on this page.

Other Questions

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Visit our separate FAQ page or email/message us and we'll get back to you in a flash!

Email Us Directly

General Enquiries & Customer Service:
Reach out to our Customer Care Team at care@reface-x.com

Publicity & Collaboration Enquiries:
Contact our PR Team at pr@reface-x.com

(If you don't see a reply from us, please check your spam folder, especially if you are using a freemail service such as Hotmail or Gmail.)

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